New Diligence Advisors

Launched in 2018, NDA is a team of industry veterans, committed to the due diligence space, and focused on the quality of our customer experience.

We understand that each market and asset type has unique due diligence requirements, and we address these distinct needs through comprehensive, detail-oriented, accurate, transparent, and customized results. Our strong commitment to service and partnership with our clients help them achieve their goals to improve risk management. Our proven technology platform is easily customized to design a diligence scope that is specifically tailored to our client’s needs.

Financially, NDA is backed by Selene Holdings LLC, and its principal investors Ranieri Partners Management and Oaktree Capital Management.

NDA is headquartered in Horsham, PA with an operations center in Jacksonville, FL.

JOE PENSABENE

Chief Executive Officer

Joe Pensabene is the Chief Executive Officer of New Diligence Advisors. In this role, he oversees all strategy and operations, and is focused on accelerating the growth of the business. Joe is also the President & CEO of Selene Finance.

Joe has broad experience in the mortgage industry, having served in a variety of leadership roles. Most recently, he managed mortgage lending operations for Bayview Loan Servicing. Prior to joining Bayview, Joe served as the Executive Vice President and Chief Servicing Officer of the GMAC ResCap servicing platform. In this role, he was responsible for the company’s U.S. Primary, Special, Master and Fee Based Servicing businesses, and also had oversight responsibility for ResCap’s European Servicing platforms until their sale in 2010.

Joe joined GMAC ResCap in 1998, serving in numerous senior leadership roles in both the origination and servicing businesses for over a decade, until the company’s servicing platform was purchased by Ocwen Financial in February 2013. During his tenure with GMAC (later Ocwen), the company was the nation’s fifth largest mortgage servicer, servicing over 3 million customers.

In addition, Joe served in key roles at Alliance Bank and Deloitte & Touche, LLP. Joe holds a Bachelors degree in accounting from Lehigh University.

MARK HUGHES

Chief Operating Officer

Mark Hughes is the Chief Operating Officer of New Diligence Advisors. In this role, he is responsible for overseeing all operational activities in support of the company strategy, including production, technology and administration.

Mark has held senior management positions at leading due diligence firms and solutions providers. Prior to forming NDA, Mark was Executive Vice President of Business Development & Industry Affairs for Clayton Holdings, LLC. Previously, Mark was President of Due Diligence for LenderLive, a residential mortgage services provider. Earlier, he was President and Chief Operating Officer of the Bohan Group, where he was instrumental in its growth to become a leading due diligence firm. Following the sale of its assets to CoreLogic, he established and managed their Due Diligence Solutions group for six years. Hughes began his career in mortgage finance at Salomon Brothers (now Citigroup).

Mark received his B.S. in Business Administration and Accounting from Fordham University – Gabelli School of Business. He is a member of the Structured Finance Industry Group Due Diligence Subcommittee and a frequent speaker at numerous residential mortgage industry conferences.

ANN GIBBONS

Managing Director

Ann Gibbons is a Managing Director at New Diligence Advisors. In this role, she is responsible for strategic business development and building client relationships.

Before forming NDA, Ann was a Senior Managing Director with Clayton Holdings, where she managed the relationships with some of the firm’s largest clients. She has over 25 years of mortgage industry experience and her extensive sales efforts crossed multiple business lines, channels and company subsidiaries. She excelled at positioning products in new markets that led to the diversification of the client base and contributed to the top line growth of the company. Prior to joining Clayton, Ann was Chief Operating Officer of The Murrayhill Company where she was a key contributor in developing the strategic direction and service offering of the company since its inception.

Ann is a Certified Public Accountant. She has received a B.S. in Accounting from the University of Maryland and an M.B.A. from Daniels College of Business, University of Denver.

TOM DONATACCI

Managing Director

Tom Donatacci is Managing Director of New Diligence Advisors. In this role, he is responsible for deepening relationships with clients. He also serves as Executive Vice President, Business Development for Selene Finance.

Previously, Tom was Executive Vice President of Business Development at Clayton Holdings LLC, where he was responsible for sales, marketing, advertising and public relations. During his tenure, Clayton’s client base grew and diversified significantly across multiple business lines, resulting in a doubling of top line revenue and strong profitability growth.

Before joining Clayton in 2009, Tom was the Senior Managing Director of Subservicing and MSR transactions at GMAC ResCap. He has also held key leadership roles sales, MSR trading and mortgage banking M&A at Lehman Brothers / Cohane Rafferty and PaineWebber.

Tom holds a Bachelor’s degree in Economics and English from Rutgers University, NJ and an MBA from the W. Paul Stillman School of Business – Seton Hall University, NJ.

Press Releases

August 27, 2018 New Diligence Advisors (NDA) Added to Kroll’s List of Third Party Reviewers

February 9, 2018 Industry Veterans Launch New Due Diligence Firm

May 10, 2018 MortgageOrb
Person of the Week: Mark Hughes Growing Non-QM Market bodes Well for Due Diligence Firms

March 23, 2018 Rob Chrisman
Controller & LO jobs, digital lender & vendor products; update on vendors; rates edge higher

February 16, 2018 Inside MBS
Due Diligence Firms Jockey for Position in Growing Expanded-Credit MBS Market

February 13, 2018 Mortgage Professional America
Due Diligence Firm For Mortgage Clients Launched

February 12, 2018 Asset Securitization Report
New Due Diligence Firm Looks to Change a Static Industry

February 9, 2018 HousingWire
Former Clayton Execs Band Together to Found New Due Diligence Firm

February 9, 2018 Asset Backed Alert
Ranieri Backs Clayton Alumni’s Venture

February 9, 2018 Inside Mortgage Finance
Three Former Clayton Executives Launch Due Diligence Firm